The VA’s

Charlotte Kennedy

Founder & Virtual Assistant

Charlotte enjoys helping people and keeping things organised, both in work and in day-to-day life. She brings a calm, practical approach and maintains a professional and positive way of working.

She holds a degree in Marketing and has over 18 years’ experience across administration, communications, social media, and account management in a variety of sectors.

Her background in radio and high-profile events means she is comfortable working in fast-paced environments and handling pressure when needed. She is proactive, reliable, and happy to take on new challenges and responsibilities.

Charlotte approaches problems with a clear and thoughtful mindset, focusing on practical solutions. She stays steady in busy or stressful situations, which allows her to support clients in a consistent and dependable way.

Emily Mander

Virtual Assistant

Emily is a highly organised and motivated virtual assistant dedicated to supporting and assisting small businesses.

With over 20 years' experience working in the property sector she is accustomed to working in large-scale, customer-facing environments with a need to be adaptable and able to offer support wherever required. She is excited to now be working with small businesses that share her values and interests.​

Her main aim is to give business owners back their valuable time, by tackling the time-consuming and often overwhelming administrative tasks.

Jennifer Wilkins

Virtual Assistant

Jennifer brings over 20 years’ experience across administration and marketing, with a natural ability to bring clarity, structure, and momentum to busy environments. Highly organised and quietly proactive, she ensures everything runs seamlessly behind the scenes.

She combines precision with a calm, considered approach — managing detail, anticipating needs, and keeping things moving without fuss. Jennifer is a trusted, capable presence for clients who value discretion, efficiency, and consistently high standards.

“As you start to work with Charlotte, you aren’t quite sure as to how you managed before her! Everything about Charlotte’s professionalism, dedication, attention to detail and positive attitude means we have gained so much more than a VA, we have gained a trusted and loyal aide who would always go above and beyond to ensure needs, deadlines and quality of work are met.

We know we are in good hands with Charlotte being a major cog of the wheel behind the business.”

Samantha, Miss London Concierge